Rotech provide a number of ad hoc services to customers who have purchased desktop or industrial printers either via Buy Rotech or our dedicated sales team.

Please contact us on 01707 393700 to hear more about our service contracts, or if you require an ad hoc visit.

Working hours for Desktop and Industrial Printer support are: 8:30am-5:00pm.

We can provide some telephone / video support for simple solutions, but some issues and installations require physical support, parts and tools. Our rates are outlined below. Some UK-based locations are subject to surcharges, see the map below for more.

 Ad Hoc Call Out and Labour Only (parts chargeable) Standard Rate
1 Service Hour* £80
Half-Day £400
Full-Day £800

*travel time to site is chargeable

Printer Installation Only* Standard Rate
Single Printer £188
Multiple Printers (2-6 printers) £159 per printer

*software already installed and in use on site PC

Printer & Software Installation* Standard Rate
Single Printer £289
Multiple Printers (2-6 printers) £235 per printer

*non-networked. Applies to standard labelling software programs