STANDARD SHIPPING RATES
For urgent same day delivery, please contact us on 01707 393700.
Next working day delivery applies to orders placed before 3:30pm, Monday to Friday, for delivery to UK mainland addresses and is dependant on stock availability.
Europe delivery addresses will be accepted in most cases, but contact our sales team for exact delivery times.
You can choose to have your item delivered on a future date during checkout - you will still be charged for next day delivery.
For multiple-product orders, some products may be held from being dispatched early until the entire order is ready. If any products are required as soon as we have them available, please state this on the cart page under "delivery notes".
NOTE: Some of our products are manufactured and / or sourced to order and take multiple days to dispatch from date of order - you will find the estimate dispatch on the product page next to "stock". Stock availability is updated every 15 minutes.
PRICING
Use shipping calculator on cart page for specific pricing based on your product selection and chosen postcode / zip code.
OTHER DELIVERY INFORMATION
Orders will not be processed on weekends or public holidays (Chrismas Day to New Years Day, Good Friday, Easter Monday, Early May Bank Holiday, Spring Bank Holiday, Summer Bank Holiday)
RETURNS
If you require any assistance with an order you've made with us, please call us on 01707 393700 or email us at sales@rotechmachines.com. Please remember that giving us as much information as possible will help us come to a resolution quickly - and we can then advise you of the next step to take.
We will do our very best to resolve any issues you have with your order if you are not 100% satisfied.